Terms and Conditions


 

Condition and Location of Fuel Storage Tanks

I certify that my fuel storage tank and all connected piping are in good operating condition, free from leaks, and installed according to local building and fire codes. I understand that you may not deliver in cases where my equipment is not in proper operating order, such as inoperable vent alarm (whistle), wrong vent or fill pipe size, PVC piping, or other unsafe or environmentally risky circumstance. It is understood that Charity Oil LLC or its delivery company cannot be held liable for any result stemming from a delivery interuption. I also understand that if a delivery is attempted at my property but my fuel storage system is found to be in an unsafe condition, I may incur a minimum delivery fee.

Payment Methods and Procedures

When ordering fuel, your account is charged (settled) at the time you place your order. Depending upon your order quantity, the amount charged and any credits are determined as follows:

  1. If ordering a “fill”, your account is charged for the gallon capacity of your tank X the price per gallon.
  2. If ordering a specific number of gallons, your account is charged for the number of gallons ordered X the price per gallon.

When your actual delivery quantity is posted, your account is either credited for any overpayment or charge additional for quantity delivered in excess.. You are only charged for the amount of fuel you actually receive. You will receive a delivery ticket from the driver which shows the number of gallons delivered. In addition, once your delivery is posted (usually the next day) you will receive an e-mail delivery notification which contains all details of your order, including your actual cost for the fuel delivered. 

 

Cancelling Orders

I understand that once my order is confirmed, and due to the automated nature of our order and delivery system, my order cannot be cancelled. Credit for a cancelled order can take as long as 7 days depending upon your bank and credit card company.